Shipping & Returns

 

Shipping Information

We ship your parcel fast and send it with Deutsche Post and DHL.

We charge the following shipping rates:

TO GERMANY

Delivery time: 1-4 working days

Shipping costs: 6 Euros

TO all EU MEMBER COUNTRIES

(Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, The Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, United Kingdom):

Delivery time: 5-8 working days

Shipping costs: 8 Euros

OUTSIDE OF EU, we ship to the following countries:

Switzerland, Norway, United States, Canada, Korea (the Republic of), Japan, China, Hong Kong, Taiwan, Singapore, Australia, New Zealand, Russian Federation, Israel, United Arab Emirates

Delivery time: 8-14 working days

Shipping costs: 8 Euros

Import duties, taxes and fees are not included in the item price or shipping costs. These fees are charged to the buyer. Please inquire with the customs office of your country before purchasing which additional costs will be incurred. Colección Berlin is not responsible for any additional fees or customs fees that your country levies when retrieving your package.

Easy Returns & Exchanges

We gladly accept returns.

Please send us a quick message to sales@coleccionberlin.com before returning any item to the following address: 

Katharina Joite
Torstr. 132
10119 Berlin, Germany

Buyers are responsible for return shipping costs.  

Please Note: Sale items are not eligible for refund, return or exchange. Please refer to the size chart, or reach out for assistance before placing your order. We appreciate your business and are happy to advise on best fit.